The Influence of Communication, and Leadership on Employee Engagement

Abstract

This paper aims to explore the relationship between employee communication and styles of leadership with employee engagement. Additionally, it intended to identify the association of employee’s tenure and position in the company towards employee engagement.In this study, data gathered from 114 executives of telecom sector, Kerala through an online survey, consists of five sections with 72 items. Data analysis had gone through two stages. First stage was checking the validity and reliability of variables, and identification outliners and normality of the data. Secondly, the hypotheses testing conducted using various statistical tools such as analysis of variance(ANOVA), correlation analysis, and regression analysis. In general the study found that the variables; communication, and leadership are positively and significantly correlated to employee engagement. It is also found that leadershipaffectsthe least on employee engagement among the three independent variables. It is found that employee engagement is highest among the upper management and highest among the employees with long tenure in theorganization.The research used only cross sectional data that means the data were only collected once during the research. A longitudinal research would be appropriate for the future related research aiming of generalization and concrete results. Besides the findings of the present study provides a scope for additional research to find out similar relationship in different research situations. The study is helpful in identifying the factors affecting employee engagement, thereforedetermination of appropriate HRM functionsthat foster the highly engaged employees, enablingunderstanding on the aspects that ensure happiness in both physical and psychological dimensions of work and that reflected as increased productivity and profitability of the company. Furthermore, the results would give insights to create adaptive culture by setting apt personality attributes. It also specifies the area of communication to be emphasized to ensure employee satisfaction and also provide information for the management to review and revisit the channels and policies of communication.