Impact Execution of Total Quality Management (TQM) on Operational Performance of Indian Cement Manufacturing Industry: A Comprehensive SEM Approach
Abstract
The adoption of modern technology augments operational excellence by reducing power consumption, wastage, and maintenance cost within environmental emission tolerance. This research aims to identify the effects of total quality management practices in cement manufacturing units for any operational improvement. Based on the current literature review, a conceptual TQM model is proposed, including the five fundamental dimensions- top management support, quality management system, information and analysis, statistical quality technique, and quality organization and their effect on operational improvements. Data were collected from 150 respondents working in the cement industry at a different managerial level, using the method EFA, CFA, and SEM on the registered responses. The conceptual dimensions were represented through five core hypotheses. This is one of the studies that develops and validates the initiative of TQM framework, which leads to operational enhancement of the Indian cement industry. This work is conducive to the researcher, quality experts, and technical analysts in manufacturing industries pursuing optimal performance excellence. The conducted work enunciates theoretical and practical implications for augmenting the wholesome know-how of the selected and leading cement manufacturing units. The constraint conceded in the study pave the way for further research in the field of TQM.