Analysis of Functional Requirements for Environmental Behavior Change Mobile Applications

Abstract

Meeting user requirements to the environmental behavior change mobile application (EBC app) is a critical step to the researches that intend to implement theoretically grounded behavior intervention techniques for empirically promoting user environment behavior changes. However, relative litter work addresses user requirements in EBC app development. This paper aims to explore the features of the EBC app from user point of view. An integrated approach that combines the Kano model and AHP technique is applied to assessing the user requirements. The features of EBC app are first classified into 4 quality categories, and then ranked with the weight calculated through AHP analysis. Moreover, the strategies for EBC app configuration and feature prioritization are proposed. This contributes as a reference of behavior intervention techniques and development of EBC apps.